Triggers
Identify changes in customer behaviour across the credit lifecycle, and make insight-driven decisions on the spot
Request more informationKnow as soon as a customer’s behaviour changes and make key decisions fast
Use the TransUnion Triggers solution to improve your customer management processes, and grow your customer base as well as your revenue.
A Trigger is an event that activates an alert when something changes in your customer base. Customised for your requirements, Triggers can empower your business to make the right decisions and take swift action to optimise your acquisition, account management and collections activity.
Triggers are available in Botswana, Kenya, Malawi, Namibia, Rwanda, Swaziland and Zambia.
Applications
Know about important changes in your existing customer base immediately
Triggers increase retention
Cross-sell or restructure debt for existing customers when their risk profiles show affordability has shifted.
Triggers provide an early warning
Be alerted to potential negative account performance so you can manage risks accordingly.
Triggers for collections
Identify customers who can be contacted, and are more likely to afford repayments.
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Monitor changes in the credit behaviour and credit profiles of new and existing customers
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Receive alerts instantly, as changes happen
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Capitalise on opportunities or respond to threats quickly
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Take action before your competitors do
