Product

Triggers

Identify changes in customer behaviour across the credit lifecycle, and make insight-driven decisions on the spot

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Know as soon as a customer’s behaviour changes and make key decisions fast

Use the TransUnion Triggers solution to improve your customer management processes, and grow your customer base as well as your revenue.

A Trigger is an event that activates an alert when something changes in your customer base. Customised for your requirements, Triggers can empower your business to make the right decisions and take swift action to optimise your acquisition, account management and collections activity.

Triggers are available in Botswana, Kenya, Malawi, Namibia, Rwanda, Swaziland and Zambia.

Know about important changes in your existing customer base immediately

Triggers increase retention

Cross-sell or restructure debt for existing customers when their risk profiles show affordability has shifted.

Triggers provide an early warning

Be alerted to potential negative account performance so you can manage risks accordingly.

Triggers for collections

Identify customers who can be contacted, and are more likely to afford repayments.

Product Highlights
  • Monitor changes in the credit behaviour and credit profiles of new and existing customers

  • Receive alerts instantly, as changes happen

  • Capitalise on opportunities or respond to threats quickly

  • Take action before your competitors do

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