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Develop and execute effective collections strategies

A successful collections function can make a significant difference to the financial performance of your business. TransUnion’s Collections Prioritisation Models give you a clear view of the high-, medium- and low-priority prospects in your collections book. This helps you concentrate your efforts on where they’re most likely to yield results, making your collections department more effective, efficient and customer-focused—and adding value to your bottom line.

TransUnion’s Collections Prioritisation Models are available in Botswana, Kenya, Malawi, Namibia, Rwanda, Swaziland and Zambia.

Collections Prioritisation Models can be applied to both consumer and commercial credit markets


This model uses data from various sources as well as a scorecard to give you a clear view of the high-, medium-and low-priority prospects in your collections book. It also provides up-to-date contact data to help you maximise collections effectiveness.


This model enables you to consider a debtor’s past payment behaviour, among other factors, so you can segment and prioritise your collections book, and be more effective in achieving collections targets.

Product Highlights
  • Strengthen your collections strategies

  • Improve customer service and retention of low-risk customers

  • Make optimal use of limited resources and enhance departmental efficiencies

  • Maximise the way data is used to drive collection decisions

  • Increase recovery rates

  • Prioritise activities in the recovery process for maximum effectiveness

  • Demonstrate and measure the value of each activity

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