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BUSINESS
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Kenya English
Botswana English
Namibia English
Rwanda English
Zambia English
Eswatini English
Contact Us
PERSONAL
BUSINESS
Contact Us
| |
English
Kenya English
Botswana English
Namibia English
Rwanda English
Zambia English
Eswatini English

PRODUCT

Collections Prioritisation Models

Regain customer trust with next-gen collections

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Enhance strategies

Gain a holistic view of current affordability and future payment propensity to inform more strategically prioritised collections campaigns

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Increase profitability

Know which customers are more likely to respond to different collections tactics to focus resources and increase profitable returns

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Inspire customer loyalty

Anticipate the financial stress of good customers and respond with empathy to promote loyalty and payment prioritisation in your favour

Apply dynamic, data-based insights to better view current and future-based payment behaviours

The increase in credit demand following the global pandemic and more recent global political and economic events has led to rising delinquency, with many previously good customers unable to meet their repayment commitments. TransUnion Collections Prioritisation Models deliver improved insights to help you better predict predelinquency, manage good customers during delinquency, and empower your collections prioritisation strategies.

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Know your customer’s priorities

Get a view on what accounts your customer is currently prioritising and adapt your collections communications accordingly

Get the full picture

See how many accounts your customer has in their wallet to make a more robust assessment of current and future risk

Increase predictive power

Leverage willingness and ability to pay algorithms to rapidly create high, medium and low priority prospects

Invest in more profitable collections

Automate the process of quickly writing off unresponsive, unrealistic and unprofitable collections cases to help focus efforts elsewhere

Resources for Kenya, Rwanda, and Zambia

RELATED PRODUCTS FOR COLLECTIONS PRIORITISATION MODELS

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