Gain a holistic view of current affordability and future payment propensity to inform more strategically prioritised collections campaigns
Know which customers are more likely to respond to different collections tactics to focus resources and increase profitable returns
Inspire customer loyalty
Anticipate the financial stress of good customers and respond with empathy to promote loyalty and payment prioritisation in your favour
Apply dynamic, data-based insights to better view current and future-based payment behaviours
The increase in credit demand following the global pandemic and more recent global political and economic events has led to rising delinquency, with many previously good customers unable to meet their repayment commitments. TransUnion Collections Prioritisation Models deliver improved insights to help you better predict predelinquency, manage good customers during delinquency, and empower your collections prioritisation strategies.