Every time you apply for a loan, lenders check your credit profile to see if you have a good credit history.
If you pay your loans back on time it affects your credit profile positively.
If you pay late or miss payments it affects your credit profile negatively.
A credit report is a description of your credit history and payment behaviour that is maintained by credit bureaus, including TransUnion.
It contains information such as your name, address, employer and national identification number—the details you give to lenders when completing a credit application form.
Contact us on 0211 220 530/36 to obtain a credit report request form and follow the instructions.
Alternatively, visit us at:
5th Floor, Mukuba Pension House
Dedan Kimathi Road
Note: Our customer services team will issue your credit report once they receive the completed request form and a copy of your NRC.
Contact us on 0211 220 530/36 to obtain a credit report dispute form and follow the instructions.
Note: On receipt of a completed dispute form and a copy of the requestor’s NRC, our customer services team will review and get back to you within three business days.
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