Navigate your way
to a good credit
status before
applying for a loan

Avoid a ‘No’ when you
need a loan. Check
your credit profile
before you apply.

Check your credit
status before engaging lenders and increase
your chances
of approval

How does credit work?

Every time you apply for a loan, lenders check your credit profile
to see if you have a good credit history.

If you pay your loans back on time, it affects your credit profile positively.

If you pay late or miss payments, it affects your credit profile negatively.

What is a credit report?

A credit report is a description of your credit history and payment behaviour that is maintained by credit bureaus, including TransUnion.

It contains information, such as your name, address, employer and national identification number — the details you give lenders when completing a credit application form.

How do I get my credit report?

Call us on to obtain a credit report request form and then follow the instructions.

Alternatively, visit us at:
5th Floor, Sun Share Tower,
Plot No. 15584 / 1,
Katima Mulilo Road,
Olympia, Lusaka
Zambia

Note: Once your completed request form and certified copy of your NRC have been received, our customer services team will issue your credit report within five days.

Have a query or want to dispute something on your credit report?

Call us on to obtain a credit report dispute form and then follow the instructions.

Alternatively, visit us at:
5th Floor, Sun Share Tower,
Plot No. 15584 / 1,
Katima Mulilo Road,
Olympia, Lusaka
Zambia

Note:

What is a credit report?

A credit report is a description of your credit history and payment behaviour that is maintained by credit bureaus, including TransUnion.

It contains information, such as your name, address, employer and national identification number — the details you give lenders when completing a credit application form.

How do I get my credit report?

Call us on to obtain a credit report request form and then follow the instructions.

Alternatively, visit us at:
5th Floor, Sun Share Tower,
Plot No. 15584 / 1,
Katima Mulilo Road,
Olympia, Lusaka
Zambia

Note: Once your completed request form and certified copy of your NRC have been received, our customer services team will issue your credit report within five days.

Have a query or want to dispute something on your credit report?

Call us on to obtain a credit report dispute form and then follow the instructions.

Alternatively, visit us at:
5th Floor, Sun Share Tower,
Plot No. 15584 / 1,
Katima Mulilo Road,
Olympia, Lusaka
Zambia

Note:

How to register a complaint with TransUnion

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Navigate your way to a good credit status before applying for a loan

Avoid a ‘No’ when you need a loan. Check your credit profile before you apply.

Check your credit status before engaging lenders and increase your chances of approval

How does credit work?

What is a credit report?

How do I get my credit report?

Have a query or want to dispute something on your credit report?

What is a credit report?

How do I get my credit report?

Have a query or want to dispute something on your credit report?

Additional Consumer Resources

Navigate your way
to a good credit
status before
applying for a loan

Avoid a ‘No’ when you
need a loan. Check
your credit profile
before you apply.

Check your credit
status before engaging lenders and increase
your chances
of approval