Business Support | TransUnion Africa

Solutions and Products
Solutions
- Account and Portfolio Management
  Continuously monitor your risk, improve decisions, take action and increase profitability
- Collections and Recovery Management
  Enhance collections with an effective prioritisation strategy and improved contact rates
- Customer Acquisition
  Make smarter decisions, convert more customers and grow your revenue
- Customer Engagement
  Effectively target and connect with the right customers to make the most of your marketing budget
- Fraud and Verification
  An improved customer experience that verifies customer identities and helps businesses mitigate risk
- Analytics and Consulting
  Differentiate your business with TransUnion’s analytical, modelling and consulting capabilities
- Credit and Risk Reporting
  Enriched data and advanced risk algorithms enables you to effectively manage risk and increase profitability
Featured Products
- Collections Prioritisation Models
  Effectively prioritise your collections queue for more streamlined processes and increased recoveries
- Consumer Profile
  Manage business risk more effectively with reliable, relevant consumer information at your fingertips
- Contact Information
  Bridge the gap between you and your customers with access to up-to-date contact information
- CreditPulse
  Get up-to the minute consumer information for quick, automated decisioning for short-term, small-ticket loans.
- IDVision Suite
  With our holistic solution, businesses and consumers can safely and seamlessly transact in a digital world
- Local & International Investigative Business
  Turn insights into smart, targeted decisions
- Monitoring Solutions
  Monitor debtors effectively so your business can respond appropriately to opportunities and risks
- Onfile Business Information
  Get a comprehensive view of the businesses you deal with and make better decisions
- Online Trace Alerts
  Get instant email notifications, enabling your business to take prompt action
- Trace
  Get up-to-date right-party contact information to speed up debt recovery and combat fraud
- Triggers
  Achieve a competitive advantage by acting swiftly on opportunities or threats as they happen
- Verification Services
  Combat fraud and improve customer service using TransUnion’s suite of Verification Solutions
Industries
- Collections
  Make insight-driven decisions, increase contact rates, realise efficiencies and increase recoveries
- Commercial
  Make smarter, better informed decisions with access to deeper customer insights and powerful analytics
- Financial Services
  Our deep customer insights and industry-specific solutions enable smarter
- FinTech
  Be at the forefront of lending innovation
- Insurance
  Identify, segment and effectively target prospective customers with our business intelligence reports
- Public Sector
  Vet information, mitigate risk and ensure the fair distribution of public services
- Retail
  Credit and risk solutions designed to help retailers gain actionable insights and improve effectiveness
- Telecommunications
  Make smarter decisions and be more effective across the customer lifecycle with greater customer insights

Credit Bureau Services
Collection Africa Limited (CAL)

Credit Bureau Services
Collection Africa Limited (CAL)

Credit Bureau Services

	Contact Information
Botswana	Millenium Office Park, Unit 21, Plot 115, Kgale Mews, Gaborone,Botswana Private Bag 305, Gaborone, Botswana Tel: +267 390 3535 Fax: +267 3181124
Swaziland	Office 204, Liqhaga House Nkoseluhlaza Street, Manzini P O Box 2642, Manzini, Swaziland Tel: +268 2505 7844 Fax: +268 2505 602
Namibia	Room 116, 1st Floor, 269 Independence Ave Building, Windhoek P O Box 1725, Windhoek, Namibia Tel: +264 61 227 142 Fax: +088 610 486
Kenya	2nd Floor Delta Annex, Ring road, Westlands, Nairobi, Kenya P O Box 46406 -00100 Nairobi, Kenya Tel: +254730 651 000 Fax: +254 20 375 1344 info@transunion.co.ke For instant credit status information sms your name to 21272
Malawi	Kabula House, Suite B, Corner Chilembwe/ Hannover Avenue P.O. Box 2766 Blantyre Malawi Tel: +265 1834337 Fax: +265 1 834336
Zambia	5th Floor,Mukuba Pension House, Dedan Kimathi Road, Lusaka, Zambia, P O Box 31199, Lusaka, Zambia Tel: +260 211 224 257/63 Fax: +260 211 224257 info@transunion.co.zm
Rwanda	Centenary House - 4th Floor, KN4 Avenue 8, Kigali, Rwanda P.O. Box 5733 Kigali, Rwanda Tel: +250252577040 info@transunion.rw
South Africa	Wanderers Office Park, 52 Corlett Drive, Illovo, Johannesburg, South Africa, 2000 PO Box 4522, Johannesburg, 2000 Tel: +11 214 6000 mcmailbox@transunion.co.za

Collection Africa Limited (CAL)

	Contact Information
Kenya	2nd Floor Delta Annex, Ring road, Westlands, Nairobi, Kenya P O Box 46406 -00100 Nairobi, Kenya Tel: +254 20 375 1799/3751 360/2/4/5 Fax: +254 20 375 1344 info@transunion.co.ke For instant credit status information sms your name to 21272
Botswana	Blue House, Plot 205 Independence Avenue Gaborone, Botswana P.O. Box 401-420 Tel: +267 391 0017 info@bw.collectionafrica.com
Malawi	Kabula House, Suite B Corner, Chilembwe/ Hannover Avenue P.O. Box 2766 Blantyre Malawi Tel: +265 1834337 Fax: +265 1 834336 info@mw.collectionafrica.com
Zambia	5th Floor,Mukuba Pension House, Dedan Kimathi Road, Lusaka, Zambia, P O Box 31199, Lusaka, Zambia Tel: +260 211 224 257/63 Fax: +260 211 224257 info@transunion.co.zm
Rwanda	Centenary House - 4th Floor, KN4 Avenue 8, Kigali, Rwanda P.O. Box 5733 Kigali, Rwanda Tel: +250252577040 info@transunion.rw

Media Contacts: Marketing mcmailbox@transunion.co.za