Solution

Collections and Recovery Management

Increase contact rates, prioritise collection prospects, reduce costs and increase recoveries

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Predict behaviour, identify responsive, well-performing customers and grow your portfolio

Businesses need to balance a triangle of processes if they want to succeed in today’s economic environment: they need to find innovative ways to improve collections, reduce operational costs, and manage customer relationships. Added to this they need to work on being more proactive and improving acquisition rates of lower-risk customers, constantly monitor existing accounts and increase the recovery success rates for higher-risk customers. These are a lot of factors to consider, but if you get this balance right, your collections department will play an important role in your organisation’s profitability and overall success.

TransUnion’s suite of collection and recovery solutions help business to effectively and efficiently locate, make contact, monitor and collect from debtors. We use trusted data, advanced modelling and powerful analytics to build solutions that help you maximise your collections without necessarily increasing your resource allocation and expenditure.

Note that these solutions are available only in regions where relevant data can be obtained.

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