2024 State of Omnichannel Fraud Report

Trends and insights for enabling trusted commerce in Zambia.

Global digital transaction growth following the pandemic pushed fraud to new heights in 2023. Identity-based fraud continues to accelerate as cybercriminals harvest more stolen identity information from organisations and individuals, driving first- and third-party fraud schemes.

Our 2024 State of Omnichannel Fraud Report provides stats, trends and insights for implementing smarter, more effective fraud prevention strategies that build trust by demonstrating safety in omnichannel customer experiences.

Take a closer look at the current and future landscape of fraud in the Zambian market through our findings, including:

  • Insight into financial services fraud: Rate of suspected Digital Fraud attempts among financial services in Zambia increased 167% year over year to 12.3% in 2023
  • Across industries: In 2023, 1.5% of all transactions in Zambia were flagged as being suspected Digital Fraud — a 40% YoY increase
  • Account creation: Highest percentage (9.2%) of suspected Digital Fraud in the online customer journey — varied by industry

Equip your organisation with the knowledge needed to better navigate the evolving fraud.

Complete the form to download the full report.



TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options:

If you wish to unsubscribe from our communication you may use the unsubscribe link at the bottom of any marketing communications shared with you.
Please read our privacy notice, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

Could not submit form.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.