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2022 TransUnion Zambia Summit

Consumer Empowerment: A Win-Win for People and Commerce

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2022 TransUnion Zambia Summit

Consumer Empowerment: A Win-Win for People and Commerce

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0 days
0 hours
0 minutes
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About the Summit

Zambia 2022 Summit
Venue: Radisson Blu Hotel
Address: 19029 Great E, Lusaka 10101, Zambia
Date: Wednesday, 5 October
Time: 9 a.m.–3 p.m.

Today’s credit consumers are redefining the next normal. They have new digital demands, heightened experiential expectations, and evolving purchasing and repayment behaviours. Forward-focused lenders must respond in new and creative ways to keep pace and pull ahead of competitors.

The Summit will offer a forum for sharing the information, insights, inspiration and actionable strategies required for productive and profitable planning and decision-making for the remainder of the year and into 2023.

Key topics covered will include:

  • Changes we’ve seen in financial services and how they impact the sector
  • Who future credit customers are and how they behave
  • How lenders can manage portfolios effectively to achieve profitable growth
  • Trends you can leverage when developing future business strategies

Keep reading for more details on who and what to expect at this year’s Summit.

Hear From a Stimulating Mix of Speakers

Mildred Stephenson
Chief Executive Officer
TransUnion Zambia
Mildred Stephenson Chief Executive Officer TransUnion Zambia

Mildred Stephenson has over 20 years of experience in the private and public sector, holding middle and senior management positions. Prior to TransUnion Zambia, she worked for the Tax Authority in Zambia and consultancy firms where she gained experience in advisory services and built a strong understanding of the operations of sectors, including financial, mining and retail.  Stephenson has worked with startups, in addition to heading and managing collections for various sectors in Zambia. She’s been with TransUnion Zambia for over 10 years and has gained wide expertise in credit risk across the credit lifecycle of the financial and retail sectors in the local market.

Lee Naik
Regional President
TransUnion Africa
Lee Naik Regional President TransUnion Africa

As one of South Africa's leading digital and technology transformation experts, Lee Naik runs a portfolio of TransUnion businesses — using big data and information services to help consumers and organisations make better-informed decisions.

Previously, during his nearly 19 years at Accenture, Naik served as Managing Director of Accenture Digital — helping organisations transform to remain competitive in an increasingly digital world, and Managing Director of Accenture’s technology strategy business. As a frequent and accomplished speaker, Naik was recognised as a global, top 10 technology commentator at the 2015 LinkedIn Top Voices awards, and was also a recipient of the 2015 Standard Bank Rising Stars award.

Professor Oliver Saasa
Professor of International Economic Relations and Managing Consultant/Proprietor
Premier Consult Limited in Lusaka
Professor Oliver Saasa Professor of International Economic Relations and Managing Consultant/Proprietor Premier Consult Limited in Lusaka

Professor Oliver Saasa is the Chancellor of Mulungushi University, professor of International Economic Relations, and Managing Consultant/CEO of Premier Consult Limited, a social, business and economic consulting firm based in Lusaka.

Prof. Saasa serves on many financial sector boards at national and international levels, consults with governments and global and regional bodies, and was recently appointed to the Steering Committee of the Public Private Dialogue Forum by the Zambian President. He’s widely published on trade, investment and international economic relations.

Prior to setting up his consultancy, Prof. Saasa enjoyed a 21-year academic career with the University of Zambia in various roles, including Director of the Institute of Economic and Social Research; Head of the Department of Development Studies; member of the University Senate and various University Council committees. A Rhodes Scholar, Prof. Saasa obtained his doctorate in 1983 from Southampton University in the UK.

Weihan Sun
Director, Research and Consulting
TransUnion Africa
weihan sun
Weihan Sun Director, Research and Consulting TransUnion Africa

Weihan Sun is responsible for developing consumer lending insights, conducting research studies and delivering thought leadership across the region. He joined TransUnion Africa from Absa Insurance Company where he was Head of Strategy and Innovation. He has extensive experience in strategic planning, market intelligence, customer analytics, along with a deep understanding of the South African insurance landscape. Sun holds a master’s degree in financial management sciences from the University of Pretoria.

Hans Zachar
Vice President and Head of Solutions
TransUnion Africa
hans zachar
Hans Zachar Vice President and Head of Solutions TransUnion Africa

Hans serves as the Vice President for Solutions across Africa, focused on developing innovative, data based products and services across the continent. Previously, Hans led the Diversified Markets vertical where his efforts significantly increased TransUnion’s commercial offerings and brought innovative ways of delivering through partnerships. He is a passionate business entrepreneur and product leader with a unique ability to convert growth strategies into progressive, organizational results. With more than 15 years of technology and data experience spanning all major industries, Zachar’s career has focused on developing technology-based solutions that address a wide range of business issues and achieve key outcomes.

Thabo Molefe
General Manager, Africa Regions
TransUnion Africa
Thabo Molefe
Thabo Molefe General Manager, Africa Regions TransUnion Africa

As Head of Rest of Africa at TransUnion, Thabo Molefe is responsible for business development, stakeholder and regulatory engagement, and overall operations, including P&L management in seven countries in East and Southern Africa. He began his career at IBM before embarking on an 11-year journey with Hewlett Packard where he moved up the ranks from Sales Engineer to Enterprise Channel Sales Lead, continually delivering on organisational goals and winning various awards, including the CEO Excellence Award in 2005.

That same year, Molefe took a Sales Director position at Lexis Nexis, and in 2008, was promoted to Commercial Director for Sales, Marketing and Product Development where successfully closed some of Lexis Nexis’ biggest deals. His business acumen and exceptional work ethic led to his move to Divisional Executive Director, heading up the Legal Information and Compliance Division. Molefe consistently delivered on objectives while contributing to long-term, sustainable growth. He’s a talented all-rounder, possessing technical and financial expertise, as well as a natural flair for business development and sales leadership. He holds a bachelor’s degree from the University of the North West.


9:00 - 9:15

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Introduction to the 2022 TransUnion Zambia Summit

Mildred Stephenson — Chief Executive Officer, TransUnion Zambia

9:15 - 9:30

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CEO’s Opening Address

Lee Naik — Regional President, TransUnion Africa

9:30 - 10:15

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State of the Economy

Professor Oliver Saasa — Professor of International Economic Relations and Managing Consultant/Proprietor, Premier Consult Limited in Lusaka

The Zambian economy is experiencing a mixed recovery as it exits the post-pandemic environment and adapts to the “new normal.” Several external headwinds, such as impacts from global conflicts, continue to pose a challenge to progress. In this session, Prof Saasa unpacks his perspective on the state of the nation and shares his thoughts on: Zambia’s economic recovery; what to look out for after the recent IMF deal agreement and new National Development Plan; and how the private sector can help accelerate the pace of recovery.

10:15 - 11:00

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Leveraging Sentiment to Determine Consumer Needs

Weihan Sun — Director, Research and Consulting, TransUnion Africa

Right now, local, regional and global inflation figure very prominently, as do continuing environmental impacts of the climate crisis, conflicts abroad and rise in geopolitical tensions. As such, consumers find themselves facing heightened uncertainty around job security and increased strain on disposable income.

In this session, we reveal ways in which consumers are responding — some predictable and others less so. We unpack how behavioural changes reflect a new set of priorities across the lending landscape. We also examine how lenders are responding to the shift toward short-term, revolving and small- amount loans to address immediate cost of living expenses.

11:00 - 11:15

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11:15 - 12:00

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Demystifying the Credit Underserved: Enabling Access to Expand Financial Inclusion

Hans Zachar — Vice President and Head of Solutions, TransUnion Africa

For the purpose of economic growth, it is critical for lenders to focus on credit disadvantaged consumers. By accessing credit products and services, consumers can better manage their daily and unforeseen financial needs. Credit inclusion allows economic advancement and upward mobility opportunities for consumers looking to buy their first vehicle or first home or to fund higher education and so on. Credit awareness, education and better access allows consumers to build and improve their credit profiles and remain actively engaged in the credit system. Lenders striving for high growth targets to cope with the negative pandemic impact can focus on these niche target segments, especially by identifying and serving an existing portfolio of underserved consumers. The rising inflationary pressures present an opportunity for lenders to provide more liquidity for risk-eligible credit underserved consumers. However, concerns around credit performance for consumers with no or little credit activity can inhibit lenders from actively pursuing this segment of consumers. To enable credit inclusion for consumers across developed and developing markets, TransUnion conducted a study to better understand the sizing, distinguished behaviours and specific needs of credit underserved consumers, both before and during the pandemic. In this session, we will reveal those insights.

12:00 - 12:45

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Panel Discussion:

Enabling Access to the Excluded Through Alternative Data

Thabo Molefe — General Manager, Africa Regions, TransUnion Africa

With traditional, risk-based models effectively ruling credit-seekers, the inclusion of alternative data becomes critical to extending credit-based opportunities to productive adults who may lack credit histories.

In this session we’ll look at the availability and reliability of alternative, non-credit-based data as a valid and verifiable source of insight into the historic and predictive financial behaviours of underserved and underbanked members of the population. We’ll also unpack how quickly and positively this cohort responds to credit opportunities in terms of future business growth opportunities for lenders.

12:45 - 13:00

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Event-Wrap Up

Mildred Stephenson — Chief Executive Officer, TransUnion Zambia

13:00 - 15:00

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2022 TransUnion Zambia Summit Registration

This event is by invitation-only and non-transferable.