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2022 TransUnion Botswana Summit

Consumer Empowerment: A Win-Win for People and Commerce

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2022 TransUnion Botswana Summit

Consumer Empowerment: A Win-Win for People and Commerce

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0 days
0 hours
0 minutes
0 seconds

About the Summit

Botswana 2022 Summit
Venue: Avani Gaborone Resort & Casino
Address: 4727 Chuma Dr, Gaborone, Botswana
Date: Wednesday, 12 October 2022
Time: 9 a.m.–3 p.m.

Today’s credit consumers are redefining the next normal. They have new digital demands, heightened experiential expectations, and evolving purchasing and repayment behaviours. Forward-focused lenders must respond in new and creative ways to stay up to date and pull ahead of their competitors.

The Summit will offer a forum for sharing the information, insights, inspiration and actionable strategies required for productive and profitable planning and decisioning for the remainder of the year and into 2023.

Key topics covered will include:

  • Changes we’ve seen in financial services and how they impact the sector
  • Who future credit customers are and how they behave
  • How lenders can manage portfolios effectively to achieve profitable growth
  • Trends you can leverage when developing future business strategies

Keep reading for more details on who and what to expect at this year’s Summit.

Hear From a Stimulating Mix of Speakers

Kabelo Ramaselwana
Country Manager
TransUnion Botswana
Kabelo Ramaselwana Country Manager TransUnion Botswana

As Country Manager of TransUnion, Botswana, Kabelo promotes traditional and alternative credit data to support economic opportunities for consumers, and small and micro businesses. With his primary focus on driving new-to-business revenue with key clients, he also works to grow the TransUnion brand in the market by promoting the value of data-driven information and insights utilisation in Botswana.

As a banking professional with 15 years’ experience, (the last 10 years in senior roles with FNB Botswana) Ramaselwana served as Head of Premium business and as a branch manager.

Lee Naik
Regional President
TransUnion Africa
Lee Naik Regional President TransUnion Africa

As one of South Africa's leading digital and technology transformation experts, Lee Naik runs a portfolio of TransUnion businesses — using big data and information services to help consumers and organisations make better-informed decisions.

Previously, during his nearly 19 years at Accenture, Naik served as Managing Director of Accenture Digital — helping organisations transform to remain competitive in an increasingly digital world, and Managing Director of Accenture’s technology strategy business. As a frequent and accomplished speaker, Naik was recognised as a global, top 10 technology commentator at the 2015 LinkedIn Top Voices awards, and was also a recipient of the 2015 Standard Bank Rising Stars award.

Dr Sayed Timuno
Director of Research
Ministry of Finance
TU Stamp White
Dr Sayed Timuno Director of Research Ministry of Finance


Weihan Sun
Director, Research and Consulting
TransUnion Africa
weihan sun
Weihan Sun Director, Research and Consulting TransUnion Africa

Weihan Sun is responsible for developing consumer lending insights, conducting research studies and delivering thought leadership across the region. He joined TransUnion Africa from Absa Insurance Company where he was Head of Strategy and Innovation. He has extensive experience in strategic planning, market intelligence, customer analytics, along with a deep understanding of the South African insurance landscape. Sun holds a master’s degree in financial management sciences from the University of Pretoria.

Hans Zachar
Vice President and Head of Solutions
TransUnion Africa
hans zachar
Hans Zachar Vice President and Head of Solutions TransUnion Africa

Hans serves as the Vice President for Solutions across Africa, focused on developing innovative, data based products and services across the continent. Previously, Hans led the Diversified Markets vertical where his efforts significantly increased TransUnion’s commercial offerings and brought innovative ways of delivering through partnerships. He is a passionate business entrepreneur and product leader with a unique ability to convert growth strategies into progressive, organizational results. With more than 15 years of technology and data experience spanning all major industries, Zachar’s career has focused on developing technology-based solutions that address a wide range of business issues and achieve key outcomes.

Thabo Molefe
General Manager, Africa Regions
TransUnion Africa
Thabo Molefe General Manager, Africa Regions TransUnion Africa

Thabo Molefe serves as Head of Africa Regions at TransUnion where he oversees business development, and stakeholder and regulatory engagement, as well as full-scope operations across seven countries in East and Southern Africa.


9:00 - 9:15

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Introduction to the 2022 TransUnion Botswana Summit

Kabelo Ramaselwana — Country Manager, TransUnion Botswana

9:15 - 9:30

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CEO’s Opening Address

Lee Naik — Regional President, TransUnion Africa

9:30 - 10:15

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State of the Economy

Dr Sayed Timuno — Director of Research, Ministry of Finance

Botswana’s economy continues to experience a mixed recovery as it exits the post-pandemic environment and adapts to the "new normal." Several internal headwinds and impacts from global conflicts continue to plague progress.

In this session, Dr Sayed Timuno unpacks his perspective on the state of the nation (covering insights from his latest research) and Botswana’s economic recovery.

He also shares insights on the rebound of the diamond mining industry, launch of copper mining, international financing of the Economic Recovery and Transformation Plan (ERTP), and their potential positive impacts on the economy, infrastructure development, business export diversity and constrained household incomes.

10:15 - 11:00

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Leveraging Sentiment to Determine Consumer Needs

Weihan Sun — Director, Research and Consulting, TransUnion Africa

Right now, local, regional and global inflation figure very prominently, as do continuing environmental impacts of the climate crisis, conflicts abroad and rise in geopolitical tensions. As such, consumers find themselves facing heightened uncertainty around job security and increased strain on disposable income.

In this session, we reveal ways in which consumers are responding — some predictable and others less so. We unpack how behavioural changes reflect a new set of priorities across the lending landscape. We also examine how lenders are responding to the shift toward short-term, revolving and small- amount loans to address immediate cost of living expenses.

11:00 - 11:15

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11:15 - 12:00

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Demystifying the Credit Underserved: Enabling Access to Expand Financial Inclusion

Hans Zachar — Vice President and Head of Solutions, TransUnion Africa

For the purpose of economic growth, it is critical for lenders to focus on credit disadvantaged consumers. By accessing credit products and services, consumers can better manage their daily and unforeseen financial needs. Credit inclusion allows economic advancement and upward mobility opportunities for consumers looking to buy their first vehicle or first home or to fund higher education and so on. Credit awareness, education and better access allows consumers to build and improve their credit profiles and remain actively engaged in the credit system. Lenders striving for high growth targets to cope with the negative pandemic impact can focus on these niche target segments, especially by identifying and serving an existing portfolio of underserved consumers. The rising inflationary pressures present an opportunity for lenders to provide more liquidity for risk-eligible credit underserved consumers. However, concerns around credit performance for consumers with no or little credit activity can inhibit lenders from actively pursuing this segment of consumers. To enable credit inclusion for consumers across developed and developing markets, TransUnion conducted a study to better understand the sizing, distinguished behaviours and specific needs of credit underserved consumers, both before and during the pandemic. In this session, we will reveal those insights.

12:00 - 12:45

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Panel Discussion:

Digitisation’s Double-Edged Sword: Enabling Inclusion Whilst Fighting Fraud

Thabo Molefe — General Manager, Africa Regions, TransUnion Africa

The digitisation of businesses went from being a back-shelf strategic objective to a top-of-mind, mission-critical priority in the post-pandemic economy. However, not all companies have progressed at the same rate.

In this session, TransUnion hosts a panel discussion on the pace and velocity of digitisation of African businesses across the value chain. The discussion will delve into the features and benefits of digital engagement, servicing for customer acquisition, proactive management and engagement, importance of digital identity, and threats emerging from digital fraud.

12:45 - 13:00

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Event-Wrap Up

Kabelo Ramaselwana — Country Manager, TransUnion Botswana

13:00 - 15:00

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2022 TransUnion Botswana Summit Registration

This event is by invitation-only and non-transferable.