Collections and Recovery Management

We have been creating advantages for Southern African businesses since 1901. TransUnion serves consumers and businesses through several operating divisions: Credit Bureau, Analytic & Decisioning Services, and Auto Information Solutions, as well as our network of local subsidiaries throughout Africa.

While our national headquarters is located in Johannesburg, we provide local service and support throughout South Africa and in Botswana, Namibia, Swaziland, Kenya, Rwanda and Zambia.

For consumers, we provide information resources and helpful tools for a clear understanding of their credit history and financial reputation, and to guard against the theft of personal information and potential fraud. Consumers also rely on us for car value and history reports.

For businesses, we provide powerful analytic and decisioning solutions, backed by professional service and current, comprehensive data for all Southern African businesses.

Some highlights of TransUnion South Africa:

  • We are the largest credit bureau in South Africa that maintains both consumer and business data.
  • Through Auto Information Solutions, we are the country’s leading provider of automotive information.

Key dates:


TransUnion sells its share in its Receivables Management business to the existing shareholders Safika Investments and Jagfin Trust. TransUnion continues to offer collection solutions and modelling capabilities, but no longer owns and manages operations in the third-party collection space.


TransUnion ITC consolidates its global brand by combining all operating divisions and local subsidiaries throughout Africa into one integrated company under one unified brand—TransUnion.


TransUnion ITC acquires motorONLINE, a business focused on electronic applications for the motor industry. The acquisition completes TransUnion’s Motor Information Services platform, now known as Auto Information Solutions.


Together with TransUnion Receivables Management, TransUnion Decision Support Services, TransUnion HPI and TransUnion Mead & McGrouther, TransUnion ITC becomes a part of TransUnion South Africa.


TransUnion ITC incorporates Decision Support Services, a developer of data- and knowledge-driven models and solutions. TransUnion ITC also acquires Mead & McGrouther, positioning itself as the most trustworthy source of motor and financial industry-specific information in Africa.


ITC becomes TransUnion ITC, which incorporates HPI, a national motor vehicle database specialising in vehicle fraud prevention.


Cheque Guarantee Services becomes a part of ITC’s product offering.


ITC Swaziland (Pty) Ltd is established.


Dun & Bradstreet purchases the remaining 20% share. ITC forms a strategic partnership with Fair Isaac.


TransUnion, a US company based in Chicago, purchases 80% of ITC.


ITC Botswana (Pty) Ltd is established.


ITC Namibia (Pty) Ltd is established.


Dun & Bradstreet, along with other US companies, disinvests from South Africa. A management buyout sees Dun & Bradstreet South Africa renamed Information Trust Corporation (ITC).


Computerisation of data begins.


RG Dun & Company merges with Bradstreet Organisation of New York to become Dun & Bradstreet.


The credit bureau in South Africa is established. The US credit bureau RG Dun & Company opens for business in Cape Town, expanding across South Africa by 1904.