Navigate your way to a good credit status before applying for a loan

Avoid a ‘No’ when you need a loan. Check your credit profile before you apply.

Check your credit status before engaging lenders and increase your chances of approval

How does credit work?

Every time you apply for a loan, lenders check your credit profile
to see if you have a good credit history.

If you pay your loans back on time it affects your credit profile positively.

If you pay late or miss payments it affects your credit profile negatively.

What is a credit report?

A credit report is a description of your credit history and payment behaviour that is maintained by credit bureaus, including TransUnion.

It contains details about how you manage credit, including your credit card, car loan, cell phone account etc.

It further contains information such as your name, address, employer name and ID number—the details you give to lenders when completing a credit application form.

How do I get my credit report?

All Namibian consumers are entitled to one free credit report every 12 months.

You may obtain your free credit report by visiting our office from Monday to Friday, between 08:30 and 14:30, or by emailing SA_Namibia-FreeReport@transunion.com

A request form will be provided by TransUnion and must be completed in order to process your request.

Have a query or want to dispute something on your credit report?

You have the right to challenge inaccurate information on your Credit Report. Email the specifics regarding the disputed information and any documentation you may have to NamibiaDispute@transunion.com.

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Send us a private message or DM and we'll be happy to help. Our social media support team responds Monday to Friday - 8am to 16:30pm.

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