Cookie Policy | Kenya

TransUnion Kenya

Last revised: 22 September 2022 

Version 1.1 

© 2022 TransUnion LLC
All Rights Reserved

No part of this publication may be reproduced or distributed in any form or by any means, electronic or otherwise, now known or hereafter developed, including, but not limited to, the Internet, without the express written permission of TransUnion. This document is protected by U.S. and International copyright laws. This document and the subject matter contained herein is TransUnion proprietary and confidential information, and may not be shared or used for any purposes other than the purpose for which it was provided by TransUnion, without the express written permission of TransUnion. By using this document, you are agreeing that you will not attempt, directly or indirectly, to reverse engineer, decompile, or disassemble any TransUnion services or service information, any confidential or proprietary criteria developed or used by TransUnion relating to services you receive from TransUnion, or any of the TransUnion confidential and proprietary information contained herein. The entire right, title and interest in and to this document and TransUnion services, and all copyrights, patents, trade secrets, trademarks, trade names, and all other intellectual property rights associated with any and all ideas, concepts, techniques, inventions, processes, or works of authorship including, but not limited to, all materials in written or other tangible form developed or created by TransUnion, shall at all times vest exclusively in TransUnion. You acknowledge that any misuse, misappropriation or threatened misappropriation of TransUnion’s intellectual property rights, or any breach or threatened breach of the foregoing restrictions, may cause immediate and irreparable injury to TransUnion, and in such event, TransUnion shall be entitled to seek injunctive relief. Nothing stated herein will be construed to limit any other remedies available to TransUnion including, but not limited to suspension and/or termination of the services provided to you.

Requests for permission to reproduce or distribute any part of, or all of, this publication should be mailed to:

Law Department
Delta Corner Annex, 2nd Floor, Ring Road,
Westlands, Nairobi.

The “tu” logo, TransUnion, and other trademarks, service marks, and logos (the “Trademarks”) used in this publication are registered or unregistered Trademarks of TransUnion LLC or their respective owners. Trademarks may not be used for any purpose whatsoever without the express written permission of the Trademark owner.

Table of contents

Internet Information

Internet information

When you visit and use any Products or functions in the TransUnion Site, we may collect behavioural data and general internet data, including your internet protocol ("IP") address, metadata, location data, and date and time you visit. As part of this:

  • We set a "cookie" on your computer to recognise you when you visit, and collect information (like your page visits and preferences) for statistical purposes and to study how people use the site to improve the user experience. We may provide such data to outside vendors for the same reasons. We store no personal information in cookies. You can reject cookies by setting the preference in your web browser, but you might not be able to apply for credit reports online. For more information about cookies, visit:
  • TransUnion uses two different cookies. One type "recognises" you whenever you return using the same computer, so you do not have to re-enter personal information. If you set your web browser to not accept or delete this cookie, you can still access our products and services if you re-enter personal information each time you visit. The second type of cookie processes each step of your transactions with us. If you refuse to accept this type of cookie, you cannot access our products and services. Most web browsers auto-delete this type of cookie when you end your session.
  • We may use third-party advertising companies to serve ads on the TransUnion Site or on other sites we use for advertising. These companies may use cookies and action tags (also known as single-pixel GIFs or web beacons) to measure advertising effectiveness. They may not use the information we share for any other purpose. Any information collected via cookies and action tags is anonymous.
  • We may use Google Analytics or similar analytical tools to optimise and personalise the advertisements and customer experiences we offer.
  • The data we collect to enhance your user experience includes the IP address of your computer and pages you visit but excludes any personal information. We only link the IP address to your information to authenticate and protect your personal information. We receive anonymous data from other websites displaying our advertisements to help us understand how visitors to our site responded to those ads and enhance our campaigns. You can opt out of this data collection and sharing activity by following the procedures under the Browser Opt-Out and Privacy Center information sections on com.
  • Behavioural data is the information used to enhance the relevance of personalised offers from TransUnion and our trusted partners. This data includes your interaction with our products and services, such as searches, transactions and purchase history. We keep all such data in our secure server and do not share it with any third parties.