What is a credit report?

A credit report is a description of your credit history and payment behaviour that is maintained by credit bureaus, including TransUnion.

It contains information, such as your name, address, employer and national identification number — the details you give lenders when completing a credit application form.

How do I get my credit report?

Call us on to obtain a credit report request form and then follow the instructions.

Alternatively, visit us at:
5th Floor, Sun Share Tower,
Plot No. 15584 / 1,
Katima Mulilo Road,
Olympia, Lusaka
Zambia

Note: Once your completed request form and certified copy of your NRC have been received, our customer services team will issue your credit report within five days.

Have a query or want to dispute something on your credit report?

Call us on to obtain a credit report dispute form and then follow the instructions.

Alternatively, visit us at:
5th Floor, Sun Share Tower,
Plot No. 15584 / 1,
Katima Mulilo Road,
Olympia, Lusaka
Zambia

Note: